Privacy policy

Last updated: September 17, 2026

Vivazz Sports uses Shopify to operate vivazzsports.com. This policy describes personal information associated with browsing, buying sports footwear and accessories, and contacting our team.

Information we collect

Information can include your name, email, delivery and billing addresses, phone number, order details, payment status and support messages. Our site and its providers also receive device, browser, network and interaction information, including IP addresses and cookie identifiers. Payment credentials are entered through checkout and the selected payment provider.

How information is used

We use relevant information to process and deliver orders, answer product and sizing questions, manage returns, maintain business records, prevent fraud and meet legal obligations. Analytics and advertising features, where enabled, may use site activity subject to applicable consent and opt-out requirements. Promotional emails include an unsubscribe option.

Who receives information

Shopify, payment providers, shipping companies and other service providers process information needed to operate the store and fulfil orders. Advertising or measurement partners may receive online activity information where those features are enabled. Information may also be disclosed when required by law, to protect lawful rights or in connection with a business transfer.

Cookies and privacy choices

Some cookies support essential features such as checkout and security. Others may support analytics or advertising. You can use available consent controls and visit Your Privacy Choices to exercise available opt-outs. Restricting cookies may affect some store functions.

Where applicable, Global Privacy Control signals are treated as an opt-out request for the device and browser used.

Your rights

Depending on where you live, you may have rights to access, correct, delete or obtain a copy of information, withdraw consent, or opt out of targeted advertising or legally defined sale or sharing. Some requests are subject to exceptions or verification. Contact info@vivazzsports.com to exercise a right or request a review of our response. You may use an authorized agent where applicable law permits.

Retention, security and international processing

We retain information for as long as reasonably needed for the purpose collected, including support, accounting, dispute resolution and legal obligations. We use appropriate safeguards, but no system can guarantee absolute security. Shopify and other providers may process information outside your country; applicable legal safeguards govern those transfers.

Shopify and children’s information

Shopify also describes its own processing in its Consumer Privacy Policy. Requests relating to Shopify’s processing can be made through its privacy portal.

Purchases of children’s footwear should be made by an adult or guardian. Our store is not intended for children to provide personal information independently. Contact us if a child has submitted personal information.

Policy updates

Changes will be reflected by the update date. We will provide additional notice where required by law.

Contact

For questions about this policy, email info@vivazzsports.com or use our contact form.

Company information

Vivazz Sports is operated by Atrio Lachi Limited, company registration number 2432266, the company responsible for sales and orders placed at vivazzsports.com.

Company address: Flat/Rm 1019B, 10/F, Liven House, 61–63 King Yip Street, Kwun Tong, Hong Kong.

Email: info@vivazzsports.com. This company address is not automatically a return destination. Contact us for the return instructions applicable to your order.